Had been a customer for 3 years. Every pest control tech that came had something negative to say about the company whether it was poor management or mistreatment due to lack of staff. Red flag and should have just canceled then but just stuck it out since they had been reliable after two moves and the techs were kind. Fast forward to today, received a collections letter from them saying I was 60 DAYS past due. First notice I had received even though I had been enrolled in autopay since 2023 AND my account online stating I was up to date on payments. Proceeded to pay via phone call and canceled right away when rep said he didn’t know what happened or why the system did that but my account was in fact overdue even though there was NO OTHER indication except for the collections letter sent after 60 DAYS of just watching my account collect dust. Just support local. Don’t put up with the headache that is Orkin. Between the HI office NEVER being open and available to speak to local reps (even during business hours) and only being able to speak to corporate reps and everyone always saying something about being confused about their own programs and systems it’s just not worth it. Support local and ditch this one.

About
Orkin is a services at 1906 Kahai St, Honolulu, HI 96819, USA.
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Ratings & reviews
Orkin is the reliable company. Technicians are knowledgeable and good listeners. They will take care of your place. After we did deep clean out and monthly treatment 3 times, we see the difference from previous conditions. Highly recommended!
I truly appreciate Technician Angel from Orkin. His level of professionalism is above and beyond. His level of knowledge to help get rid of pests is why we have kept Orkin all these years. Mahalo nui Angel🌺
Aloha 🌹 I truly can’t express how amazed I am by Orkin’s service, especially by Agent Angel Oandasan. He is a tremendous asset to Orkin — always punctual, extremely knowledgeable about the products he uses, and very thorough in explaining everything step by step. He consistently keeps me updated on new Orkin products and services. He does his job with genuine care and dedication, and it shows. Thanks to his high level of service, I feel confident that my home is completely pest-free. It is rare these days to find such a loyal and high-quality employee. Thank you, Orkin, for providing such excellent service — and special thanks to Angel Oandasan for his outstanding work.
Marlon and Kekoa were great! They were very friendly, helpful, and informative! I am very glad that I chose this company for my pest control services.
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